Brand new CD and unopened. This was available in the USA only. This software installation CD is a must-have for anyone who wants to install Palm Zire 71 on their Windows or Macintosh computer. The CD includes all the necessary files and instructions to complete the installation process. The language of the CD is English and it is in the CD format. This CD is compatible with the Zire 71 model and comes with a 2002 copyright. It is perfect for those who want to install Palm Zire 71 on their computers and are looking for a reliable and easy way to do it. The CD is categorized under Computers/Tablets Networking, Software, Drivers Utilities, making it a versatile product for many different needs. Yes, it does come with the palm code but I covered it up in the photo so that it could not be stolen.