Willow Tree Friendship Keepsake Box, Forever True, Forever Friends, Holds Product Details Sentiment written inside box: ?Forever true, forever friends?. Includes Enclosure Card 3?square x 2?h hand-painted resin box. Bas-relief carving of two seated figures in cream dresses, facing each other, on lid (not attached) fitted to a cream square box. Inside, the bottom of box reveals a message of love and friendship as a hidden discovery. Packaged in fitted box ready for gift-giving. Artist Susan Lordi hand carves the original of each Willow Tree piece from her studio in Kansas City, MO. This piece is cast from Susan's original carving and painted by hand. Ready to display on a shelf, table or mantel. To clean, dust with soft brush or cloth. Payment We accept PayPal and credit cards via PayPal. Taxes - US We collect sales tax, as required by law. Shipping We make every effort of shipping within 3 business day of payment clearing. The estimated delivery time is 2 - 5 business days from the shipping date. Policies If you do need to return your item, please contact us via email (you will receive an email when your product ships with additional details - Subject: Important information about your purchase). You will then be provided with a return shipping label and packing slip. Pack the item carefully. Include the packing slip, apply the shipping label, and return the item within 30 business days of the date you request a return, or your return will be canceled. Once we receive your order we will inspect the return. Please allow up to 5 business days of receiving the returned item for your refund.