Photos/scans - are of actual item being sold so please review them thoroughly they are the best description we can give you. Please note color shades vary from screen to screen. Only items show in pics/scans are included. Payment - Most items require immediate payment other items (auctions or offers) need to be paid within 24 hours. Returns - We accept returns if there is an error or damage. If there are other issues please contact me. Shipping - Paid items are shipped within 1 working day or less, excluding holidays and weekends. If we are able to combine shipping for a savings over $3, we will issue a partial shipping discount refund, free shipping items excluded. If you have any questions, issues or concerns please contact me.