Please look at pictures. Skipper has some marks on her and a mouse appears to have nibbled one ear odd, and gave her a little bite on her bottom (this one is hard to see in the pic) She also has some spots different places which are noted in the pictures. I didn't try really hard to clean that as I didn't now the proper method. Same with her hair. I did not attempt to tame the crazy hair, as I know the right barbie person knows the method to do this properly.