It appears to be knew , but I?m selling it used because I?m not sure. Please see pictures for further description. The Vintage Panasonic KX-T1423 Dual Tape Answering Machine is a classic black unit with a 3.5mm jack connectors, featuring advanced features such as memory playback, remote on/off, and automatic interrupt. Made in Japan, this answering machine offers features like toll-saver and room monitoring, making it a reliable choice for home telephones and accessories. With its dual tape mechanism and auto-logic operation, the Panasonic KX-T1423 provides users with convenience and flexibility in managing their phone calls.