Used, the thread that makes up its nose came out. Would be easy and inexpensive to glue a bit of felt, a pompom, sew a button on or stitch a nose on, but I'll leave that up to your creativity. Label tag has been removed. Smoke-free home. 100% satisfaction guarantee on every item we sell, love it or we'll send you a prepaid return label and a full refund, we're always here to help if you have a question or concern, feel free to reach out.