Via Velo Bike Chain Lock, 5-Digit Resettable Combination Heavy, Valuables Etc Product Details ? High Security Combination: The 5-digit resettable combination lock offers keyless convenience and enhanced security with up to 100,000 possible codes, providing robust protection against theft. ? All-round Protection: Wrapped in high-quality polypropylene soft cloth fabric, the bike lock provides scratch resistance, anti-scald, and anti-ice hand properties. The protective cover effectively shields the chain from rust and scratches, ensuring long-lasting durability. ? Easy To Set/Reset: Simple to set and reset your personalized number combination, staying one step ahead of bike thieves. The initial password is 00000, and for the reset process, refer to the manual or video. Contact customer service for assistance with any issues. ? Multi-Purpose and Wide Application: With a 2.95 feet chain length, it allows locking 2-3 bikes together or securing bikes to various objects. Suitable for bicycles, motorcycles, scooters, skateboards, grills, ladders, doors, and more. Versatile use for a wide range of applications. ? LIFETIME LIMITED WARRANTY AND CUSTOMER SERVICE: Via Velo is committed to providing our customers with high quality products . If you are having any problems with Via Velo product, please reach out to our Customer Service Team. Our Team will solve your issue as soon as possible. We give our locks with a limited lifetime warranty so you can buy your lock with confidence. Payment We accept PayPal and credit cards via PayPal. Taxes - US We collect sales tax, as required by law. Shipping We make every effort of shipping within 3 business day of payment clearing. The estimated delivery time is 2 - 5 business days from the shipping date. Policies If you do need to return your item, please contact us via email (you will receive an email when your product ships with additional details - Subject: Important information about your purchase). You will then be provided with a return shipping label and packing slip. Pack the item carefully. Include the packing slip, apply the shipping label, and return the item within 30 business days of the date you request a return, or your return will be canceled. Once we receive your order we will inspect the return. Please allow up to 5 business days of receiving the returned item for your refund.