USED and ORIGINAL manufacturer Factory Remote, it has been germicidal cleaned, tested and works, batteries are included. Remotes are my specialty so please make sure that this it THE CORRECT MODEL you need (DO YOUR RESEARCH BEFORE BUYING). Due to their rarity and to ENSURE delivery most remotes will require a signature upon delivery, please be prepared to sign for it . To see if your existing remote is broken or if its your unit that is defective, the link below will teach you how to test your remote for function http://www.wikihow.com/Check-if-a-Remote-Control-is-Transmitting-an-Infrared-Signal Additional Details ------------------------------ Product description: THE SAMSUNG BP59-00128A REMOTE CONTROL ALLOWS EASY OPERATION FOR YOUR COMPATIBLE SAMSUNG MODEL. THE BP59-00128A IS PERFECT IF YOU LOSE THE ONE THAT WAS INCLUDED WITH YOUR UNIT OR IF YOU'RE IN NEED OF AN ADDITIONAL REMOTE. THIS REMOTE CONTROLS ALL BASIC FUNCTIONS OF THE UNIT. BATTERIES SOLD SEPARATELY.