SEALED GENUINE PRODUCT PROTECTED BY MICROSOFT GRADE: NEW (Read bottom for more details) 100% Genuine Microsoft DVD Media for Windows 10 HOME installation kit with Genuine Product License Key (COA) Product key is in silver coating. Please gently scratch off and type into activation code area in windows 10 Home OS The Product key will work only with windows 10 HOME version. This item does not support upgrade from older version of windows You must perform clean installation. if you already installed windows 10 Home, all you need to do is put activation code. If you can't active the code, please contact us and Microsoft so that either one can solve the issue. Picture shows actual item's condition Shipping operation day: Monday - Friday Sameday ship out available before CUT OFF time (Deadline): 7:30AM PT (10:30AM ET) Friday CUT OFF time exception: 10AM PT (1:00PM ET) If you order an product after deadline, it will be shipped on next Monday. No exception. Customer who needs faster shipping service, extra cost will be charged. This cost will not refundable in any occasions. Some of area can't be offer faster shipping service so please send us message through for inquiry. Shipping carrier can be changed without any notice. Local pick up is NOT available. Please leave a note if you want drop ship service. We do not operate shipping department on Saturday, Sunday, and National holidays. NEW: Brand New item. A: Very Clean. Very light wear or hairly scratches can be found. No dings, dents or cracked spot. A-: Overall nice and clean. The item may have light wear or tiny scratches. Of course no cracked or damaged spot. B+: Mostly looks clean but you may notice visible scratches or minor wear on certain area(spot) fyi:(Most of computer components like CPU, RAM or motherboard belong to this grade) B: Moderate scratches, worn off or tiny dings can be found. No cracked or damaged part will be found. fyi(Most of general used parts belong to this grade) B-: You may notice some of spot has excessive wear, scratches or dents. Possibly tiny crack or damage spot can be found. C: Excessivly worn off or scratched up. Damage or cracked part can be found.