THE REAL R5100 REMOTE- FRESH batteries are included in this USED and ORIGINAL manufacturer Factory Remote, it has been germicidal cleaned, tested and works. I am a remote specialist so please make sure that this is THE CORRECT MODEL you need (DO YOUR RESEARCH BEFORE BUYING, BE CERTAIN- 99.9 PERCENT of returns are due to buyers ordering the wrong model remote). To ENSURE secure delivery ALL MY REMOTES ARE SHIPPED USPS INSURED UPON DELIVERY, PLEASE MAKE SURE YOUR ADDRESS IS CORRECT BEFORE BUYING?? To verify if this is the correct remote for your device google the EXACT model number of the device with the word remote in the search field Ex: "Sony ABC-12345 Remote Control" To see if your existing remote is broken or if it?s your unit that is defective, Google ?how to test remote control? then click on the YouTube link. The whole process should take 5 minutes and will prevent returns due to unnecessary orders Additional Details ------------------------------ Product description: This is a custom built replacement remote made by Redi Remote for the KLH remote control number R5100. *This is NOT an original remote control. It is a custom replacement remote made by Redi-Remote* This remote control is specifically designed to be compatible with the following models of KLH units: R5100, R5000 *If you have any concerns with the remote after purchase, please contact me directly* There is a cover over the lower half of the remote. This will slide down to reveal the lower half buttons.