Our inventory is mostly sourced from returned merchandise, which means you're getting a new product (most of the time). We meticulously inspect and test everything to make sure it works as expected. Just a heads-up: the packaging might have seen a few things (like the inside of a delivery truck and maybe a frustrated customer). But hey, the product inside is the star of the show, right? NEW in Box About this item Upgrade Rail Double Sliding: This pull out under sink organizer adopt upgrade round rails that slides out smoothly without jams or noise. Upper and lower drawers can slide out freely, which is convenient for storing and take out items 5 Levels Height Adjustable: Kitchen organizers and storage feature a practical design with 5-level of height adjustability, the height can be adjusted from 14 inches to 17 inches, suitable for the height of cabinets and items L Shaped Space Saving: L-shaped design with narrow top and wide bottom, leaves space for plumbing and garbage disposal, maximizing the vertical space of the sink. And the bottom tier leaves a suitable space for your tall bottles, which can solve your cabinet storage troubles Larger Storage Capacity: The upgraded storage features longer and wider drawers so you can store more items. The bottom drawer measures 15.5 "L x 11 "W x 3.3 "H, while the top drawer measures 14.7 "L x 6.5 "W x 2.5 "H. The top and bottom drawers are spaced up to 13.5" apart, giving you room for tall bottle storage Stable and Sturdy: Under bathroom sink organizer made of high quality thickened steel, it is stronger and more sturdy, able to withstand heavier loads without worrying about wear and tear or deformation. It comes with four suction cups and two nano tapes to fix the position and prevent it from slipping out