Clean and bright Comes from clean non smoking home Please contact us immediately if you have a problems. We love to help. We accept Paypal payments only. In the case of Buy It Now listings, payments must be made immediately. Shipments are made only to the address on file with Paypal. Please make any corrections to your address prior to payment. Address corrections will not be made. We offer fast shipping, 2-3 business days Priority Mail within the Domestic US. Shipments occur Monday- Friday usually within 24 hours of payment. Purchases made on a weekend or holiday will ship out the next available business day. Purchases will receive a tracking number to monitor your shipment. Please allow 24 to 48 hours for tracking to update on the shipping company's website. This is normal; please do not be concerned if this is the case with your package.