Lenox 893677 Portola Black 20-Piece Flatware Set Material: Stainless Steel Dishwasher Safe Imported Item Package Weight: 3.3 Pounds The same classic Portola flatware that you know and love, now in a black color with a mirror finish. Complete with flared handles and a beaded channel at each base, this set includes forks, salad forks, knives, spoons and teaspoons that's perfect for serving four people.At Lenox, we strive to make the daily moments in your life a bit more special. Inspired by heritage and designed for now, we bring a rich history of craftsmanship to modern day life. We?ve been a part of homes for over 130 years. Each time you buy Lenox, you are buying a versatile and timeless piece crafted with our century-long commitment to quality, artistry and beauty. Whether you?re gathering the family for dinner, grabbing a midnight snack for yourself in front of the TV or having friends over, Lenox is for real moments that last on products that are meant for living. Shipping We offer FREE shipping on all orders in US We ship within One-Three business days of payment, usually sooner. We use a selection of shipping services such as UPS, FedEx, USPS etc We offer free shipping to the lower 48 states and ship within 1-3 days of payment, usually sooner. For shipping outside of the continental USA International customers are responsible for all duties and taxes. Return You can return a product for up to 30 days from the date you purchased it. Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt. Return Policy ? We guarantee against any defective or misrepresented products. The original shipping label must be sent back to us to validate the return. A full refund can only be issued during the first 30 days upon receipt of the product. ? Returns will be voided if the product is mishandled or physical damaged by customer. ? Buyer will be responsible for all kind of return shipping/shipment to the seller for resolving the problem. ? Returns made for all non-defective, undamaged products are subject to a 15% restocking fee. Shipping and handling fees are absolutely non-refundable. If an item is returned to us due to an address issue, we do charge a reshipping fee to reship. If you would like a refund, there will be a 15% restocking fee applied. ? All returned products need to be assigned an RMA # (Return Merchandise Authorization #) prior to return. Please contact us through's messaging system to obtain an RMA# for the return. Any returned product without an RMA # on package will not be accepted or processed? Please contact us before returning. Payment We accept payment by any of the following methods Please pay as soon as possible after winning an sale, as that will allow us to post your item to you sooner! Feedback Customer satisfaction is very important to us. If you have any problem with your order, please contact us and we will do our best to make you satisfied. Feedback ? We appreciate your feedback and our system will automatically leave feedback for you after bid ends. ? Please contact us through message center if you have any problems, we will always try our best for 100% customer satisfaction. Contact Us If you have any queries, please contact us via. We usually respond within 24 hours on weekdays. Please visit our store to check out other items for sale! Thank you for shopping at our store.