As an undelivered gift, opening page contains script. ***EXPEDITED SHIPPING IS AVAILABLE WORLD-WIDE***. As for me, I am a "small shop" retiree, prioritizing customer service. All "new" items, unless otherwise noted, are Factory Fresh/Sealed in Excellent Condition and will be mailed expeditiously. "Like New", "Very Good", and "Good" items have packaging conditions reflective of the listing. Not all used items will have inserts. Used discs themselves will be in very good to excellent condition in all cases. Note well: on occasion, discs may become dislodged from the center hub holding it in place within the sleeve. This is not a defect, nor should you presume the item to be damaged. It is not an uncommon occurrence, signaling minor cosmetic consideration solely and, again, does not impact, in 99% of the cases, the quality of the DVD provided. As is always the case, damaged DVDs may be returned for credit within the timeframe provided by Sponsor.