Paperback Book, Good condition but not perfect, Cover has minor nicks and tears, spine shows some creases from use. Ask Questions and request photos if your buying for the cover and not the content. Items are uploaded with their own individual photo, but when Multiple Items are for sale only one representative photo may be shown. Actual Photos are availible upon request. Fast Shipping Monday Through Saturday! - Safe and Secure! Additional Details ------------------------------ Product description: Incorporates up-to-date research and communication practices and many other developments in the work place. The long anticipated revision reflects the increased diversification and professionalism of the workforce, the globalization of the workplace, and the expansion of computers and electronic media that have influenced all aspects of communication.