G1 Robot Vacuum And Mop Combo: 8000Pa Adjustable Suction Robot, And Pet Hair. Product Details Frequently Questions Answer Q1? Why the robot vaccum is not able to return to the charging station and turn off ? A: 1. Please place the charging base on a flat surface against a wall. 2. Please ensure a space of at least 1.0 m/3.3 ft on both sides of the charging base, and a space of at least 2.0 m/6.6 ft in front. Do not put the charging base near the objects with strong reflective surfaces such as mirrors. 3. Please keep the charging base in power-on state, or the robot cleaner may fail to find the charging base. (The robot will start searching the charging base to charge automatically when it completes cleaning or under low battery state.) 4. When charging for the first time, manually align the charging pole piece at the bottom of the device with the terminal of the charging stand. 5. When the battery of the robot vacuum cleaner runs out and shuts down automatically, you can manually put it on the charging base. Make sure that the charging connect or is in good contact. Q2? How to wet the mop of the robotic cleaner ?3-in-1 Vacuuming and Mopping?The G1 robot vacuum combines powerful vacuuming and advanced mopping technology. It features a large 360ml water tank, a spacious 500ml dust tank, and adjustable water flow settings with three levels. With this versatile robot, you can enjoy the convenience of mopping and vacuuming in one compact device, saving both time and space. ?8000Pa Maximum Suction Power?Experience unparalleled cleaning performance with the G1 robot vacuum and mop combo. Its 8000Pa strong suction can be adjusted across four modes (max/strong/normal/quiet) to suit different cleaning needs. The quiet mode allows the robot to operate for up to 100 minutes continuously. Unlike other robot vacuums with roller brushes that often get clogged with pet hair, the brushless suction port of the G1 effectively eliminates this issue. Its bilateral brush effortlessly tackles daily dirt and pet hair, while ensuring optimal cleaning results on low-pile carpets (1-2cm thickness), hard floors, wood floors, and other surfaces. ?Auto Mapping and Route Tracking?The G1 robot vacuum utilizes AI intelligent planning and cleaning. As it cleans your home, it automatically scans and generates smart maps. Equipped with a gyroscope and infrared sensors, it effectively avoids collisions and falls. The accompanying app displays a map of the cleaned areas, allowing you to track its progress. Moreover, when the battery level drops below 20%, the robot will automatically return to the charging station. For optimal performance, we recommend allowing the robot to clean your home multiple times to familiarize itself with the layout. ?Smart APP Voice Control?The robotic vacuum can be controlled by the Tuya APP, which can be downloaded on Andriod or IOS app store. Can remotely open and clean the house or Schedule cleaning time on the APP. Alexa and Google assistant supported, just open your mouth can let the robotic vacuum work. ( APP only supports 2. 4GHz Wi-Fi,not applicable for 5G Wi-Fi.) For any inquiries about G1 robot, please feel free to contact us. We will respond within 24 hours. ( Official Email: : support@homeviz.net) ?Built-in Air Aromatherapy Function?The G1 robot vacuum cleaner is equipped with an imported HEPA filter and specially designed air outlets on both sides. While cleaning, these outlets release a pleasant fragrance, effectively improving indoor air quality by reducing dander, dust, and odors. This feature creates a clean and refreshing living environment ( Two aroma strips are included in the package, allowing you to enjoy the provided scents or even customize your favorite aroma) Payment We accept PayPal and credit cards via PayPal. Taxes - US We collect sales tax, as required by law. Shipping We make every effort of shipping within 3 business day of payment clearing. The estimated delivery time is 2 - 5 business days from the shipping date. Policies If you do need to return your item, please contact us via email (you will receive an email when your product ships with additional details - Subject: Important information about your purchase). You will then be provided with a return shipping label and packing slip. Pack the item carefully. Include the packing slip, apply the shipping label, and return the item within 30 business days of the date you request a return, or your return will be canceled. Once we receive your order we will inspect the return. Please allow up to 5 business days of receiving the returned item for your refund.