Dormisette Luxury German Flannel Duvet Shams 100% Cotton King light Grey Check Dormisette Luxury Flannel 3P king duvet cover shams set includes 1 king duvet cover and 2 king shams brand new first quality in original packaging made by Wulfing - producing premium textiles since 1885 in Germany, Europe's finest manufacturer of flannel, superior quality, recognized internationally as the softest thickest flannel available 100% luxury weight flannel- packaging does not state but manufacturer supplier information states 6 oz thick cotton yarns and a unique weave , skilled craftsman gently nap the flannel over 10 times using world's most sophisticated equipment, resulting in flannel that will stay soft and luxurious for years to come color is a light grey and wide opening with button closures and interior ties envelope style shams with capture pockets (to secure pillows) duvet cover measures 108 by 90 inches (274 cm by 230cm) king shams measure 20 by 36 inches (51 by 91 cm) machine washable eco friendly - oko tex standard 100. certified products are free of harmful chemicals ADDITIONAL DETAILS Customer service and communication- I strive to provide an excellent products and service and do my best to provide a detailed product listing. I am happy to answer questions or provide additional photos to help my buyers make a good purchase decision. On the rare occasion where a listing or shipping error occurs, I will do my best to resolve any issues as quickly as possible. Buyers must contact me within 5 days of receipt to advise of an issue or the intent to return. All communication is through message system. Returns- Items are accepted for return within 30 days of receipt. They must be in brand new and unopened condition in original packaging and with all inserts and any security loops intact. Bedding is a personal item. Due to the nature of bedding, any items that are opened,unfolded or placed on the bed or used/laundered are no longer in original condition and are ineligible for a return. Authorized returns may be assessed a 15% restocking fee. Returns for color, fit or style are considered buyers remorse reasons. I can't be responsible for how color appears on your computer monitor so ask questions if you are trying to color match. Return shipping is the responsibility of the buyer. Credit issued will be less the cost of shipping. Shipping Details- Your order with usually be shipped within one business day via the best eligible shipping method. I will ship to the address in paypal. Please modify the address prior to payment if you wish the item to go to a different address. If you need expedited shipping please contact me for options/costs. Payment- I accept paypal. Payment should be received within 3 business days of auction close. If you need to pay in another way or need more time for payment, please message me for options. International Buyers Please Note: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyers responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up. Do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as gifts- US and International government regulations prohibit such behavior. Powered by SixBit's eCommerce Solution