New Without Tags/Unused Brown Ankle Style Boot Fold Down Snap Collar Cozy Lightweight Knit Sweater Sock Lining Around the Ankle Lace Up Closure Recessed Lug Outsole Upper: Faux Leather/Faux Fur Rubber Outsole Fabric Lining Insole Shaft Height 5.5" Platform Height .5" Heel Height 1" See Pictures For Details 30-Day Return Policy You may return items within 30 days of the purchase date for a full refund. Return Instructions Please follow these instructions to return your item: Pack the item in its original packaging, including all tags and labels. Attach the return label provided with your order to the package. Ship the package to the address listed on the return label. Return Policy Conditions Items must be returned in their original condition, unused, with original tags, labels. Smoke, perfume and pet free. Refunds will be issued to the original form of payment. Please allow 5-7 business days for your refund to be processed. Exceptions The following items are not eligible for return: Custom-made items Gift cards Items that have been used Items that are damaged Items that are missing tags Items that have smoke, food or perfume scents Items exposed to pet hair or dander Contact Us If you have any questions about our return policy, please feel free to contact us.