Thanks for considering our products. We want to thank you for considering our items. We are a small family owned business in Washington. We are not perfect but will always try to make things right for you, our customers. If you have any issues or question, please do not hesitate to ask. -Fast and Free next day shipping on most items. Most shipping times only take 2 days with 3 being the max when using priority. If ordered before 8:30A.M?PT) . it will go out same day as well. -We pack all items with extra care. -We ship using USPS Ground most of time. - If an issue arises please send us a message before putting in a return and we will try to find a beneficial outcome to both parties. Selling For Parts. The Screen is Damaged as shown in the pictures. Package Includes: -Laptop