CXRCY 12V 4000 lbs Electric Winch Kits with 3/16"(4.7mm) Diameter x 32.8'(10m) Length Steel Rope ATV/UTV Winch for Towing Off Road Trailer with Wireless Remote Control and Mounting Bracket Monstrous Winching Power: A 2 HP motor, a full metal 3-stage planetary gear system and a permanent magnet motor guarantee reliable pulling muscle against any harsh conditions and ensure faster line speed under load Intrepid From Inside: Equipped with a gear reduction ratio of 158:1 and a differential planetary gear train, this winch is born with stronger pulling capacity Dual Remote Control: This wireless winch comes with the dual remote control mode, including 25 meters of wireless control, and features an upgraded steel wire rope that is more than 10 times stronger than traditional ones Ultimate Protection: Rainproof construction, matte black textured finish and sealed engine guarantee resistance against rain and moisture and ensures trust-worthiness and long last functionality. ?IP 68-rated waterproof and 4000lbs rated capacity single line pull for smooth and efficient operation) Warranty Caution: This winch also enjoys a mechanical warrantylife time warranty , electrical warranty 1-year warranty and lifetime technical support. Besides, 2 longer cables should be connected to the battery, and the shorter one is required to be connected to the motor during installation Do not fit truck/car,can not be used as hoist Shipping We offer FREE shipping on all orders in US We ship within One-Three business days of payment, usually sooner. We use a selection of shipping services such as UPS, FedEx, USPS etc We offer free shipping to the lower 48 states and ship within 1-3 days of payment, usually sooner. For shipping outside of the continental USA International customers are responsible for all duties and taxes. Return You can return a product for up to 30 days from the date you purchased it. Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt. Return Policy ? We guarantee against any defective or misrepresented products. The original shipping label must be sent back to us to validate the return. A full refund can only be issued during the first 30 days upon receipt of the product. ? Returns will be voided if the product is mishandled or physical damaged by customer. ? Buyer will be responsible for all kind of return shipping/shipment to the seller for resolving the problem. ? Returns made for all non-defective, undamaged products are subject to a 15% restocking fee. Shipping and handling fees are absolutely non-refundable. If an item is returned to us due to an address issue, we do charge a reshipping fee to reship. If you would like a refund, there will be a 15% restocking fee applied. ? All returned products need to be assigned an RMA # (Return Merchandise Authorization #) prior to return. Please contact us through's messaging system to obtain an RMA# for the return. Any returned product without an RMA # on package will not be accepted or processed? Please contact us before returning. Payment We accept payment by any of the following methods Please pay as soon as possible after winning an sale, as that will allow us to post your item to you sooner! Feedback Customer satisfaction is very important to us. If you have any problem with your order, please contact us and we will do our best to make you satisfied. Feedback ? We appreciate your feedback and our system will automatically leave feedback for you after bid ends. ? Please contact us through message center if you have any problems, we will always try our best for 100% customer satisfaction. Contact Us If you have any queries, please contact us via. We usually respond within 24 hours on weekdays. Please visit our store to check out other items for sale! Thank you for shopping at our store.