Kidde Steel Fire Escape Ladder 2-story 15 Foot New, old stock Please refer to photos to access Items Condition Shipping Policy ? If you are International Buyer - contact us before buying Payment Policy ? Item will be shipped immediately on the same or next business day of receiving full payment Return Policy ? Items Condition is clearly stated in the description ? Actual Images of item are shown ? Returns ACCEPTED FOR 7 DAYS, BUT THE BUYER IS RESPONSIBLE FOR RETURN SHIPPING If you have any problems or questions - contact us right away and we will do our best to resolve the problem. Massages are answered from 9:00 AM to 5:00 PM EST Monday through Saturdays Good Luck and Happy Buying *BSC