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Descriptions Metal frame mounting measure: 24" x 20" Neon tube size is lightly smaller than the metal frame size, depends on the shape of the neon sign. The neon sign is mounted on the metal frame and could stand or hang on the wall. Input voltage: 110V-240V, suit for any countries. If use any country outside of US, please make a note in the order. The color as shown in the picture, if you want another color, please make a note in the order. (The color of the neon sign may vary slightly from the picture you can see on your computer screen.) 100% hand-made, true hand-bend, gas-filled,real glass tube neon signs! Payment We prefer PayPal as the safest and easy online payment method. Warranty Return All products are double-checked before shipment, will use safe material to protect the sign during shipping. If broken in shipment, please contact us FIRST, DO NOT open a return request. If you still need the sign, usually the new replacement parts (e.g. neon tubes) will be shipped for free. We will also send you the instructions of replacing the broken glass tube, most of the buyers will solve this easily. If you don't need the sign, we will send you a prepaid shipping label to return the sign and issue full refund once returned. If you receive the sign in good condition,but you have changed your mind,do not like the sign received or want to RETURN the sign or bought the sign by mistake or no longer want the sign, please contact us, DO NOT open a return request. Under these circumstances, we will accept return of the sign and issue refund to you once the sign returned with return shipping charge deducted. Feel free to send us an e-mail any time with questions or concerns, we will reply within 1 work day! Service Contact We accept wholesale and custom orders, just email us if you want to make a unique custom neon sign. If you received the items are satisfied, please leave a positive feedback. If you receive broken or unsatisfied item, please don't leave us negative feedback Just please email us first if any need, before open a case, we will help you solve this easily, thank you. Please buy neon signs from us with full confidence!