Seller Community Forum

5 answers

0 votes

How long does it take an inventory file to import into bonanza

Hello, I have been trying to import an inventory file that was created for me specifically for Bonanza. It taking forever to get to this stage (Your CSV import has been queued.). But, once it does, I have a message that states (0 of 5000 items ...

asked over 9 years ago

2 answers

0 votes

Booth not activated?

I just had to contact support 5 days ago...they reactivated it. 5 days later it says the same thing can't update booth.

asked over 9 years ago

2 answers

0 votes

Is there a way to "delete" an entire section of listings in bulk?

Hi All, I'm brand new to Bonanza, and have imported over about 150 Ebay listings. I was successful in replacing the words "ebay" with "bonanza", but my newest dilema is trying to delete a whole section at the bottom of each listing. Not w...

asked over 9 years ago

2 answers

1 vote

Why doesn't customer support respond?

It's been 42 hours since my first request for assistance. I just opened a webstore with my own domain name that only reverts to Bonanza's main page. I have sent screen shots asking if I have set things up properly and get no response. Is there any...

asked over 9 years ago

6 answers

0 votes

Bulk edit question

I'm so frustrated- I've been on this site for hours trying to get some of my items updated. I have trouble getting the bulk edit to work- I went through it at least 3 times and (it said the changes were saved,) but they were not. I have trouble ge...

asked over 9 years ago

2 answers

0 votes

Any luck with higher end pro musical and audio gear?

Has anyone been selling pro level musical gear, studio gear, etc? I just listed a few pieces to give it a test run. Not sure if the proper buying demographic frequents the site yet, but really hoping this will become the go-to replacement for the ...

asked over 9 years ago

2 answers

0 votes

Have you tried to send a member

a Bonanza Message from the link "Contact Buyer" in his/her booth? Do you think it is a bit of overkill?

asked over 9 years ago

5 answers

1 vote

Fraud buyers do anybody had experience ?

hello i had 3 times a fRaud scam buyer and all went well was even delivered . and after 1 month comes a mial from paypal the buyer did not made this payment !! this was a shock really not good lost much money even gave paypal all proof of s...

asked over 9 years ago

3 answers

0 votes

Coupon code

I set a coupon code up a couple of weeks ago and I just made a sale but I can't tell this customer to use the coupon for his purchase because I don't see the discount price on the item purchase summery order. How do you know if the customer got th...

asked over 9 years ago

2 answers

0 votes

Has anyone else experienced a sudden steep drop off of viewers in the last few days ?

The number of views of my items has dropped off sharply during the last few days. From over 2000 views a day to less than 200. Anyone else noticing this. And almost no sales in the last few months. I use the highest level of advertising.

asked over 9 years ago

1 answers

0 votes

Shipping choices question

Is the flat-rate shipping option only for the proprietary USPS flate-rate envelopes and boxes? It does not state that nor does it show a (TM) symbol. It only shows the generic words "flat-rate shipping." I have been putting whatever shipping ra...

asked over 9 years ago

1 answers

0 votes

Why is the token icon not available when i'm logged in?

The token icon is not visible. I'm having trouble to locate it.

asked over 9 years ago

2 answers

0 votes

How do you request a refund of fees?

The "request a refund for an item on this bill" option is apparently only available for the current month. I need to request a refund of fees on an item that sold in November and also one from back in October. I'd known about the October one but...

asked over 9 years ago

1 answers

0 votes

Booth not activated over a week

I opened my booth over a week ago and was supposed to be sent something by email within 24 hours. I never got it. So I went ahead and tried to import from ebay and etsy. It says import was done successfully but below that it say 0 of 3 imported.

asked over 9 years ago

2 answers

0 votes

Items not showing up in bonanza site search

When I search for "Jansport", "Superbreak", "Jansport Superbreak" my item with the title "NWT Jansport Superbreak Backpack - Weary Red Dustie" does not show up in the search results. I have to search "Jansport Superbreak Backpack" in order for it...

asked over 9 years ago

3 answers

1 vote

Where do my ended listings go?

Hello, I noticed today one of my listings have "sold out" is there a way for me to find my sold out listings so I can relist them? I can't seem to find this anywhere...TIA!

asked over 9 years ago

2 answers

0 votes

Subscribing membership question

This morning I received an email that [URL removed] "Your Bonanza subscribing membership has recently expired. Bummer! If you don't renew your subscription, here are some of the goodies you'll be missing out [URL removed]" Other years there ...

asked over 9 years ago

1 answers

0 votes

How do i change my currency from gbp to usd

Have a new Bonanza account, all prices are shown in Great British Pounds, I want to change this to USD, i am based in Australia

asked over 9 years ago

4 answers

0 votes

Turbo traffic pack who used it already

Can someone tell me if he tried the Turbo Traffic pack ? if it increased his sales ? does it worth to pay 24.95USD for it?

asked over 9 years ago

3 answers

0 votes

I just signed up sunday my item's are not live yet that i imported why?

Hello everyone i'm new here i imported my item's over form ebay and was told that in 24 hours my item's would be active in the booth that was three day ago i contacted support twice no answer i tried to even list an item and some the it just appli...

asked over 9 years ago

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