James Avery 14k Yellow Gold A M Heart Charm Pendant This item is pre-owned, and shows mild signs of storage/handling wear such as small scratches on surface. No significant cosmetic damage is visible, this item does not come in any type of original packaging or tags. We appreciate your interest, we try our best to show actual images of the item and list with an accurate description! Please view images carefully and see description for more details or contact us for further information. Our goal is to achieve our costumers satisfaction by providing quality products in a timely manner. Thank you !! :)