Everest Luggage Two Tone Backpack with Mesh Pockets - Navy KEY FEATURES 100% Polyester 100% Polyester lining Zipper closure 20" shoulder drop 18" high 15" wide Two exterior pockets Made in China DESCRIPTION Two-tone backpack, dual side mesh pockets, front bungee strap and key ring Customer Service Please do not open a case to contact us. Please contact us via the messaging system with any questions. requires buyers and sellers to correspond via the messaging system. You can click the "Ask a Question" link at the bottom of this listing to reach us. We will answer all your questions within 24 hours. Return Policy Standard Return Policy Return for refund or replacement: 30 days Subject to 15% Restocking Fee All of our products are backed by a USADEPOT guarantee. If you are not happy for any reason within thirty days of receiving the purchased product, please ship the item back for a refund subject to the terms of our standard return policy. We cannot refund the original shipping charge, and the return shipping costs will not be reimbursed. If buyer provides the incorrect shipping address, and the purchased products are shipped, USADEPOT will not refund on shipping and handling charges. A message must be sent to us for an RMA (Return Merchant Authorization) number request. requires buyers and sellers to use the messaging system. Please submit an RMA request to us for return information. Please allow 10-15 business days to process your refund. Returns: Please message us for a RMA number and instructions If the purchased item is found to be defective within thirty days of receiving the product, please contact us. Defective items will be replaced at no cost to the buyer. If the buyer receives a defective product, but would like to receive a refund, a refund can be issued pursuant to the terms of the standard return policy. Please note that an RMA # does not guarantee final disposition and all returns are subject to inspection. Store Policy Payment Prompt shipment to CONFIRMED Paypal address ONLY No shipment to UNCONFIRMED address. Shipping CANADIAN BUYERS : Packages will be sent by USPS Standard YOU WILL BE CHARGED CUSTOMS FEES. SELLER IS NOT RESPONSIBLE FOR ANY CUSTOMS CHARGE Brokerage fees. Delivery We will ship within 1-2 days after receipt of payment, unless the package is Next Day or 2nd Day Air.