Welcome to our store 49mmx35mmx20mm Quality If you find any quality problems when you receive your item, please contact us immediately. We will resolve it for you in 48 hours. Refund or exchange is valid for 3 days after the payment was confirmed. If don't want the item, we will make an exchange or refund the payment within 1 week. Please return it to me in good condition. I will refund the price of the item to you (Excluding the shipping costs to and fro). Feedback Your feedback is crucial to our business and is the key to our success. In order to reward our consistently efforts of providing excellent customer service, please kindly rate our feedback performance. Free exchange or resend, if it was damaged or lost on shiping way. please DO NOT leave Negative or Neutral FEEDBACK before contacting us. If there is any problem with my product, please contact me first, I am sure everything could be solved by communications. Thank you very much for your cooperation in advance, we will consistently provide selective quality Jewelry, better customer service and we will list more items with amazing price. Notice Buyer is responsible for return shipping cost if you highly unlike the item you received. Our tenet is not focus on getting more benefit but reputation and friends.The most important thing is the customer’s satisfaction. Add my Store to your Favorites NOW! Something Else To remind you, all the items here are pictured by real stuff. But for some external causes, there may be a little different between the photos and the real stuff. Shipping costs including all handling costs, postage fees and packing materials costs. Seller irresponsible for any import duties which requested by customer’s countries. We accept return and exchanges when you received the defective items or highly unlikely. Please contact us ASAP to report the problem within 3 days after receiving. After 3 days, we would NOT accept any return and exchanges. We are not focusing on getting more benefits but reputation. The feedback is the most important thing for us. So PLEASE remember that: NEGATIVE AND NEUTRAL feedback can’t solve any problem. Thank you very much for your understanding. Thanks and look forward your coming next time.