Razbitye okna, razbityj biznes: Kak and 50 similar items
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Razbitye okna, razbityj biznes: Kak melchajshie detali vlijajut na bolshie dosti
$19.00
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View full item details »
Shipping options
Offer policy
OBO - Seller accepts offers on this item.
Details
Return policy
Refunds available: See booth/item description for details
Purchase protection
Payment options
PayPal accepted
PayPal Credit accepted
Venmo accepted
PayPal, MasterCard, Visa, Discover, and American Express accepted
Maestro accepted
Amazon Pay accepted
Nuvei accepted
Item traits
| Category: | |
|---|---|
| Quantity Available: |
10 in stock |
| Condition: |
New |
| Publisher: |
Alpina Publisher |
| Authors: |
Livajn M. |
| Language: |
Russian |
| Binding: |
Hardcover |
| Category: |
Business |
| Pages: |
224 |
| Era/Year: |
2023 |
Listing details
| Seller policies: | |
|---|---|
| Shipping discount: |
Shipping weights of all items added together for savings. |
| Posted for sale: |
More than a week ago |
| Item number: |
1618301762 |
Item description
Sent by Ruslania.com promptly from Helsinki, Finland.Description:Teorija razbitykh okon sformulirovana kriminologami Uilsonom i Kellin-gom v 1982 g. - iskljuchitelno v ramkakh ugolovnogo prava. Odnako s techeniem vremeni stalo ochevidno, chto u nee gorazdo bolshe interpretatsij, v tom chisle primenitelno k biznesu i vysokim standartam servisa.Majkl Livajn v svoej knige tschatelno issleduet te samye razbitye okna v biznese: kak eto proiskhodit, pochemu ikh chasto ignorirujut i k kakim pechalnym rezultatam eto mozhet privesti dazhe samye uspeshnye kompanii. On dokazyvaet svjaz mezhdu "melkimi treschinami na oknakh" i globalnymi posledstvijami v masshtabakh vsego biznesa, kotorye oni za soboj vlekut.V bolshinstve sluchaev razbitye okna - eto detali, kroshechnye defekty, zabytye melochi, kotorye signalizirujut o bolee krupnykh problemakh, uzhe suschestvujuschikh ili verojatnykh v buduschem. Na primere vsemirno izvestnykh brendov, takikh kak Google, IKEA, Coca-Cola, American Airlines, Starbucks, McDonald's i pr., Livajn rasskazyvaet istorii izvestnykh kompanij, kotorye ne zametili ili vovremja ne pochinili svoi razbitye okna, otchego i postradali. Ili sdelali svoej prioritetnoj zadachej otslezhivanie potentsialnykh treschin i zakupili dostatochno stekla dlja bystrogo i nezametnogo remonta.
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