Welcome to our store! We specialize in beautifully crafted, handmade rugs that add elegance and warmth to any space. Each rug is a masterpiece, meticulously created by skilled artisans using premium materials. Most of our rugs are made with 100% pure wool, while some feature a blend of wool and viscose for added sheen and durability. Whether you're looking for a statement piece for your living room or a cozy accent for your bedroom, our rugs are designed to impress.

• Premium Materials: Our rugs are crafted using high-quality wool, known for its softness, durability, and natural stain resistance. Some designs incorporate viscose for a luxurious sheen and added texture.

• Handmade Uniqueness: Each rug is handmade, making every piece one-of-a-kind. Slight variations in patterns, colours, and dimensions are part of the charm and authenticity of handmade products.

• Timeless Designs: Our rugs feature classic and contemporary designs that complement a variety of interior styles, from traditional to modern.

• Eco-Friendly: Wool is a sustainable and biodegradable material, making our rugs an eco-conscious choice for your home.

• Colour Accuracy: The images in our listing represent the most accurate colours possible. However, due to individual screen settings, there may be slight variations between the product and what you see on your screen.

• Handmade Variations & Dimensions: Our rugs are handmade, so there may be minor size variations (2-4 inches) and pattern variations, adding to their unique character. These variations are not defects but a testament to the artisan's craftsmanship.

• Irregularly Shaped Rugs: Rugs with irregular shapes will be measured from the outermost points. Due to the irregular shape of the rug, it is recommended to purchase one size larger than what you initially plan to purchase.

• Shipping Creases: Rugs wider than 9 feet will be shipped folded, which may result in temporary creases. These will naturally flatten out within a few weeks of use.

• Shedding: Shedding is normal in new wool rugs and will diminish with regular vacuuming.

• Handling Time: Processing times may vary depending on the item. For more details, please visit the "Shipping" tab.

• Delivery Time: Estimated delivery time is 4-7 business days after dispatch.

• Customs & Taxes: Buyers are responsible for any applicable customs duties or import taxes. Please note that delays due to customs are beyond our control.

• Address Accuracy: To ensure smooth delivery, please provide your complete and correct address along with contact details at the time of purchase.

• 24-Hour Cancellation: Orders can be canceled within 24 hours of placement without any charges.

• After 24 Hours: Cancellations after 24 hours may incur a percentage-based fee, as production costs are already incurred.

• We take pride in offering high-quality products and exceptional customer service. If you're happy with your purchase, we'd greatly appreciate your positive feedback! If you encounter any issues, please message us directly before leaving a negative or neutral review. We're committed to resolving any concerns promptly and to your satisfaction.

To maintain the beauty and longevity of your handmade rug:

• Regularly vacuum (without the beater bar) to remove dust and debris.

• Rotate the rug occasionally to ensure even wear.

• Clean spills immediately with a damp cloth and mild detergent.

• Avoid prolonged exposure to direct sunlight to prevent fading.

Our handmade rugs are more than just floor coverings - they're works of art that bring warmth, texture, and personality to your home. Shop with confidence, knowing that you're investing in a high-quality, handmade product that will be cherished for years to come.