Seller Community Forum

1 answers

0 votes

I am new here on bonanza and I would like to import feedback from my e-bay sales to bonanza, but when I get to the I Agree button and read the policy it seems that they are going to import my items. I do not want the items imported just my feedbac...

asked over 9 years ago

2 answers

0 votes

Is it possible to deactivate an item without deleting it?

Is it possible to deactivate an item without deleting it? I would like to reactivate later without starting the listing from scratch.

asked over 9 years ago

0 answers

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Thoughts on amazon importer?

I've just started selling on Bonanza by cross-listing my Amazon inventory. I've gotten some sales and am really happy, but in the past week I've been doing this I've had 2 sales where I was out of stock and couldn't fulfill the order, because Bona...

asked over 9 years ago

4 answers

0 votes

Customer wants item shipped to different email than on account. do i?

I had a customer buy something today and instantly messaged me asking to have it shipped to a different address and name than what's on the account and PayPal. I know from eBay that usually the rule is only ship to eBay confirmed shipping. It just...

asked over 9 years ago

2 answers

0 votes

Sold item - not showing in paypal

I received an email that I made a sale. It's not showing in my paypal account. Payments used to show immediately. I don't want to send it out until the payment shows in my account.

asked over 9 years ago

1 answers

1 vote

I voted on some great ideas...

...on the suggestions page a few weeks ago, and since then I've been locked out of voting or submitting ideas. Why did this happen, and at what point can I participate again? Why are we limited in our number of votes when there are so many goo i...

asked over 9 years ago

0 answers

1 vote

Do relisted items on ebay get imported?

I am new to Bonanza and just got my store set up. Do my relisted eBay items automatically get imported if I have the auto synchronizing set here? Does that mean I will have duplicates that have to be deleted manually? Also, does anyone know how I ...

asked over 9 years ago

0 answers

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Can i sync in-person sales to show up in my booth sales?

I have a booth on Bonanza but I sell alot of my art at art shows and festivals. Is there a way to mark items as sold or use an app to sync my in-person sales to my booth on Bonanza? Right now, I have to delete any items from my booth that I sell i...

asked over 9 years ago

1 answers

1 vote

I have cancel my 1 year gold member, but i don't receive the refund of us$290. why?

I have cancel my 1 year Gold Member, and the bonanza told me i can have a 1 month free trial, During the trial time i can cancel my gold member any time and take back the payment,but i don't receive the refund of US$290 until now. So any thing mis...

asked over 9 years ago

1 answers

0 votes

Deleting more than one item at a time

I have many duplicates, due to importing from ebay I wasn't aware of, and now need to pare down 500 listings down to around 250. Is there a way to delete more than one item at a time? I've deleted about 250 from over 800 but this takes way too muc...

asked over 9 years ago

0 answers

0 votes

Having problems downloading my csv file to bonanza

Hello, When I try to download my csv file of 11 products, It only loads 5 products. I am new to Bonanza and have tried several times. Any help would be apprieciated. Thanks!

asked over 9 years ago

2 answers

1 vote

How do i get listed items into categories i create?

I just started here today, and only have one item listed so far. I just figured out that I can create my own categories, so now I'm wondering how to get my listed item into the category I made. Right now it will only show up under "All". I'm confu...

asked over 9 years ago

1 answers

0 votes

I need help figuring out my booth....

I am very confused about my booth. Apparently I have a web store too. I am trying to figure out out I can make categories to separate my items instead of just have pages of unorganized postings. I am unsuccessful in finding any real help. Is t...

asked over 9 years ago

1 answers

0 votes

Custom orders from messages

Is there an easy way to convert a custom request into a custom listing for a buyer. I know that Etsy has come up with a system to make so easy. It would be nice if we had something like that here. Not sure if this is the right place to ask this qu...

asked over 9 years ago

1 answers

1 vote

Is this a glitch?

I just had to refund a buyer via paypal. Since I did not have enough in my account, paypal is taking it from my checking account. I got a message from Bonanza stating that the buyer bought the item from my booth with an echeck and the order was re...

asked over 9 years ago

2 answers

0 votes

How frequently does ebay importing occur?

I set up my booth back in 2009 but have been away and not paid much attention to my booth. Trying to get back actively now, I see many items have apparently been imported 3 and 4 times; now I have over 700 items in my booth thanks to imports; my e...

asked over 9 years ago

1 answers

0 votes

How do i add more cateories to webstore?

How do I add more categories to web store? I have lots of categories for booth but only have 4 in web store. Cant find where to add more to the web store only the booth.

asked over 9 years ago

1 answers

1 vote

What size should booth photo be?

Hi All, I am new and setting up my booth with a few questions. What size should the small photo in the booth be? I've imported one but it seems quite small even though original size is 1275 (long). Also, I created categories but can't find a way t...

asked over 9 years ago

2 answers

0 votes

Where can i find my pending sales fees?

I got an email saying I soon will be charged selling fees. I had sold two items (yea!), and when they sold I went looking for the fees but couldn't find them. I just went looking for them now and couldn't find them. Am I missing something, or does...

asked over 9 years ago

2 answers

0 votes

Getting sales

I have had a booth for about a month and have not yet had sale. Several items have between 20 and 50 views. How long did it take before others started seeing sales

asked over 9 years ago

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