Seller Community Forum

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1 answers
0 votes
Question abut sending invoice.
I sent what an invoice after I had clicked on it. The buyer and I had agreed on a price for a combined shipment. However, she accepted and I received the same offer back from her. My page said confirm this offer at the bottom, but when I scrolled ...

asked about 9 years ago


15 answers
0 votes
Badge?
What is the "Early adopter" badge for?

asked about 9 years ago


4 answers
0 votes
My titles and descriptions changed to items that arent mine?
I have put in a ticket to Bonanza, many of my items ( I sell toys) seem to have different titles, descriptions and photos added to the listings? My original photos are still on the ad, but other info has been inputed.. Is this a site error or was ...

asked about 9 years ago


1 answers
0 votes
Are preorders allowed?
I was just wondering if your allowed to list preorders on a item you know you will get but hasn't arrived yet? Thanks

asked about 9 years ago


5 answers
0 votes
Bonanza didn't notify me of a sale and i can't print out a shipping slip like i do on ebay.
Hello fellow bonanzans.Someone bought an item from me and i wasn't even notified of the sale i knew because he sent me a message asking why the item was still on sale after he bought it then i still cant't create a shipping slip so i can drop it i...

asked about 9 years ago


2 answers
0 votes
How to increase my advertising without promoting to ebay
Can someone please tell me how I can increase my advertising to 13% or greater and not advertise on ebay?

asked about 9 years ago


1 answers
0 votes
How to re submit a denied( accidentally) payment .
I sold an item,then mistakingly denied the buyers payment on PayPal. The buyer agreed to re send payment, how would she go about this,through PayPal orbonanza?

asked about 9 years ago


6 answers
1 vote
Why a bonanza webstore was activated without my consent?
I received an e-mail today that my Webstore had been activated. I never activated or signed up for a Webstore, I just simply have a booth with some items. I have never activated or even looked for a webstore trial. What is the catch here? Now they...

asked about 9 years ago


2 answers
1 vote
Domain name for my bonanza webstore
After a few days of results from Support to get my issue fixed I went have to Google Domain help. ( friday was the first time ) They only want to get my domain name to direct us to my bonanza webstore link, and not BONANZA's main page was to jus...

asked about 9 years ago


1 answers
0 votes
Shipping to various countries
Is there a way to ship to Canada with one flat rate amount and then to the rest of the world in another flat rate amount? I have found it is cheaper to ship to Canada than other international destinations and want to be fair to my customers over s...

asked about 9 years ago


4 answers
1 vote
Is there a place for me to list an item I want?
I am looking specifically for a quantity of inexpensive patriotic costume jewelry to give as prizes for a senior citizens bingo game? (I have time, since the event won't beheld until late June.) Thanks.

asked about 9 years ago


4 answers
0 votes
Who pays for shipping?
When selling items does the seller or the buyer pay for shipping costs?

asked about 9 years ago


2 answers
0 votes
I have made a sale and have to refund the buyer because of some issues with paypal i pay the fee to bonanza now they have my refund in red and delete my items what can i do
i have made a sale and have to refund the buyer because of some issues with paypal i pay the fee to bonanza now they have my refund in red and delete my items what can i do. they didnt tell me why they delete my items the even delete my friends i...

asked about 9 years ago


4 answers
0 votes
Whoops. there was an error. failed with error #563. please contact support@bonanza.com for more information.
ITS BEEN MORE THAN 48 HOURS AND THEY STILL DIDN't response to me what can i do their customer service is not good

asked about 9 years ago


4 answers
0 votes
Is bonanza having technical issues
I know it crash yesterday right after I listed an item. Today I am getting a lot of "Whoops. There was an error." when moving around the site.

asked about 9 years ago


2 answers
0 votes
Verifying domain name
OK, Does it take 24-48 hours for the domain name to be verified? and until then our domain names takes you to Bonanza main webpage?

asked about 9 years ago


3 answers
0 votes
One or more recently added items in your booth require administrative review. booths are reviewed within 24 hours (usually much sooner). you will be able to update your items' statuses after your booth has been reviewed.
One or more recently added items in your booth require administrative review. Booths are reviewed within 24 hours (usually much sooner). You will be able to update your items' statuses after your booth has been reviewed. i need to get this over ...

asked about 9 years ago


2 answers
0 votes
How to add more colors when listing??
how to add more colors when listing?? Just [URL removed] I want to add white, black, red, yellow... colors.

asked about 9 years ago


2 answers
0 votes
95% of my items are showing up as "used" on the google feed
Every one of my 1400 items are new. I don't understand how this can happen. Also, my booth is not synchronized with Amazon. Also, it would be great to have the same item go to two store categories just like Ebay does.

asked about 9 years ago


3 answers
1 vote
Bonanza app needed to make listing easier!!!!!
How much longer before we have a Bonanza app that will work so we can list from our phones? I can not get it to work right for the life of me. When was the last time someone here at Bonanza updated it to keep it working properly????? We really cou...

asked about 9 years ago