Seller Community Forum

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7 answers
0 votes
Failed with error #563.
Whoops. There was an error. Failed with error #563. Please contact support@bonanza.com for more information. Warning message There are items in your booth that are ready for sale, but not visible to buyers yet. Return to booth edit page and c...

asked almost 9 years ago


1 answers
0 votes
Where do i fine the vacation setting?
We are going on vacation and I want to set my listings on vacation, but don't know where the setting is located?

asked almost 9 years ago


3 answers
0 votes
No sales
600 Items listed and NO sales. What am I doing wrong?

asked almost 9 years ago


3 answers
0 votes
Another site stealing images
I was just reading the forums on Etsy (however the images they have of mine are from my Bonanza shop) and found this [URL removed] wallpart.com is using tons of etsy sellers images, these are taken by the site right from the sellers listings. ...

asked almost 9 years ago


3 answers
0 votes
I cant import my inventory file
i ve been trying for a few hours importing my inventory file that i exported from my website but keeps saying it needs to be csv file. the file im importing is a csv file but it says its not so how else am i supposed to import my inventory i hav...

asked almost 9 years ago


5 answers
0 votes
Promote your booth to attract more views
Hi, I am new in this.I don't know what is the best way to promote my booth. Since I set the shop in June,there is no views .Please give me your suggestion with respect to the type of promotion that might increase the traffic to my booth or any ad...

asked almost 9 years ago


2 answers
0 votes
How do i disable the automatic discount from ebay imports?
Hello, When I first started my booth I enabled the option to reduce my prices by the amount I would save in Fees using Bonanza. I have decided to change this setting, but cannot find the option anywhere :/ Thanks so much!

asked almost 9 years ago


1 answers
0 votes
How do i change the home link in the footer
The home link in the footer goes to bonanza.com how do i change this to my webstore or booth

asked almost 9 years ago


1 answers
1 vote
Feedback
The only site I have reviews on is Etsy, no sales on ebay yet. is there any way I can let buyers know about my 5 stars from etsy here on Bonanza. Thanks

asked almost 9 years ago


2 answers
0 votes
Can someone tell me where i find my money?
Unfortunately it's too rare to sell anything (anywhere, to be honest) HOWEVER, I did and now I'm searching for my money. Brothers and Sisters on Bonanza, can one of you tell me how and where to retrieve my money? Thanks in advance - wish...

asked almost 9 years ago


2 answers
0 votes
Is there a way to let people know my shop is on vacation not just show 0 items?
Hi, my shop is currently on vacation mode due to 2 large events I am doing. At these events, I give out business cards & usually the Facebook page for the business has a new view or 2 each day of an event. My concern is if someone goes to my websi...

asked almost 9 years ago


5 answers
0 votes
Error 503 message?
Just logged on and all of my items but 1 were taken down, no explanation at all, no reason it should have happened, anyone else experience this? I got a message that read error 503, that's it.

asked almost 9 years ago


6 answers
0 votes
How do i cancel a shipping label?
I sold an item and purchased a shipping label but then realized I forgot to put tracking on it. How do I cancel that label and purchase/print another one for the same order?

asked almost 9 years ago


3 answers
0 votes
No immediate paypal option
Hello. In account setting i set "Allow items to be purchased immediately ("buy it now")" in booth payment settings. But when i see my booth as a customer i can only send order to appoval. I'm new seller on bonanza. I want my customers to pay immed...

asked almost 9 years ago


1 answers
0 votes
Everytime i try to add or edit my booth i get an error
I click on add or edit items in my booth and the next page that appears says Opps, there was an error... It's been going on for the last week now and I haven't been able to access my booth to make any changes. i have items i want to delete before ...

asked almost 9 years ago


1 answers
0 votes
Where is the website address of my booth.
I only have a booth so far. Where is the website address of my booth.

asked almost 9 years ago


1 answers
0 votes
Global shipping program Help Please
I decided I would investigate the Bonanza Global Shipping Program. Don't remember where I found it, but anyway... I did and checked a button and the system scanned the items in my booth. Now I see in the shipping portion the button marked Global...

asked almost 9 years ago


1 answers
0 votes
There's a new icon in batch edit in front of 'title/catagory'
It's blue and looks similar to a 'refresh' button [2 semi-cirle arrows] - anyone know what it does? Make the listing appear as a new listing on google??? Make the listing loose all pertinent data??? I'm afraid to click on it LOL Inquiri...

asked almost 9 years ago


3 answers
0 votes
What do you do when support cant figure out your problem?
Recently had a 126.00 sale, on 7/31. Luckily Paypal contacted me, and stated it was fraud case, not to ship, as well as to resolve with original Paypal owner. Seeing names, and address did not match, I resolved case in my Paypal account by refundi...

asked almost 9 years ago


7 answers
1 vote
Not all pictures show up
While adding items, I add 4-6 images. Every time only 2-3 images load. I have to add again, and then maybe again. Why is that ? Most of the images are about 1000 pix. Is it too big ? Thanks

asked almost 9 years ago