Seller Community Forum

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2 answers
0 votes
Why did i get this on my item?
I posted an item for sale about 30 minutes ago. Just now when I looked at me items for sale the picture of that item was not standing out and this was posted on it, why? "•This item requires manual approval from our support team. One of our tea...

asked over 7 years ago


1 answers
1 vote
When are turbo traffic pack fees deducted?
Is it at time of purchase, or added to your seller fees? And is it a recurring fee, or one-time purchase. I have the basic free store.

asked over 7 years ago


1 answers
0 votes
How can i get my selling fees back? (fees already paid to bonanza but refund customer later)
The package was returned to origin and I want to refund money to my customer. How can I get my Bonanza Selling Fees back? This fees already paid to Bonanza. Thank you very much.

asked over 7 years ago


1 answers
0 votes
What is doas
I am trying a item and it says "Full refund available for DOAs" what does that mean ..

asked over 7 years ago


2 answers
0 votes
Does advertising make sense for a low profit seller?
I am a complete newby on Bonanza and would like any ides to get some traffic. I sell for a low profit margin, most of my sales on ebay make a profit of £2 or so. At the moment I cannot see a way to advertise and still sell at a profit. I don't...

asked over 7 years ago


1 answers
0 votes
I just imported all my items from ebay. when they came through they have all been discounted and i never chose to do that. why are they discounted?
I just imported all my items from Ebay. When they came through they have all been discounted and I never chose to do that. Why are they discounted?

asked over 7 years ago


2 answers
0 votes
Help no views at all!
Hi! I'm a new seller here. I sell a lot on eBay and Poshmark, have great feedback rating and a lot of followers/customers and tons of views. Thought I would try here to increase my network. I have chosen the highest advertising category and bought...

asked over 7 years ago


2 answers
1 vote
Adding 3 separate ship-to locations?
I have always had 3 Flat-rate ship-to [URL removed] 1)US, 2)Canada & 3)Everywhere Else, as my main shipping group on every venue I have sold on. Once I have that 'group', I then create 4 different weight profiles for each location in that group. H...

asked over 7 years ago


1 answers
0 votes
Bonanza seller keep crashing on cellphone
Anybody get this problem? Bonanza seller always crash every time I try to open using my cellphone

asked over 7 years ago


0 answers
0 votes
Mobile ready?
I'm entering data after looking into this as a new outlet from 3 years ago. The problem I had then was getting inline images to display, and now I'm running a server. Since then, the preferred method for browsing the listings is on the smartph...

asked over 7 years ago


1 answers
0 votes
How do you add discounts or coupons
where is the page where you can give a discount if someone spends a certain amount. Also any tips for a new time seller? Thanks :D

asked over 7 years ago


1 answers
0 votes
How do i change the tracking number on an order?
I marked "as shipped" and entered the wrong tracking number, but do not see an option for cancellation. What do I do?

asked over 7 years ago


3 answers
0 votes
I added a new credit card and i tried to contact bonanza but no one responded
I was asked to add a new credit card and get in touch with you, and I've done that. But I couldn't get a response... 3 days have passed If anyone sees this, please contact me. Thank you

asked over 7 years ago


1 answers
0 votes
Where can i see how many times an item in my booth has been viewed?
where can I see how many times an item in my booth has been viewed? Thank You

asked over 7 years ago


1 answers
0 votes
How can i get in contact with a human behind the phone to make a fraud....
I need to get in contact with any member of bonanza so I can claim a fraudulent individual from sml774_bestservice.... Plenty on times I tried to be reasonable... But enough it's enough.... Either someone from bonanza contacts me asap or I will ta...

asked over 7 years ago


1 answers
0 votes
Why is my item being removed from my booth?
I have added an item and twice now it has been removed from my booth with no explanation, I just added it again and it says that this item needs to be reviewed. I already sold a toy just like it in a different color. Others have the exact toy l...

asked over 7 years ago


2 answers
0 votes
Do i have to go through bonanza for postage
Can I purchase postage from my paypal shipping and then add the tracking number? I am just trying out Bonanza for the first month and want to minimize my outlay. I don't want to put anything in the shipping fund since I would just have to p...

asked over 7 years ago


1 answers
0 votes
Is this for people that already have items in possession wanting to sell?
I thought this was for newbies just starting out?

asked over 7 years ago


2 answers
0 votes
Does anyone know how to integrate a store with teapplix (our shipping software)?
We use Teapplix to ship our Amazon and eBay orders. Anyone know how to find the info needed in teapplix to for this? Developer [URL removed] Certificate [URL removed] thanks!

asked over 7 years ago


2 answers
0 votes
Importing items from shopify accout
I am new to Bonanza. I have connected my Shopify account and it says that it imported 162 items. I don't see the items anywhere. Is there another step I need to do? Thanks.

asked over 7 years ago