I went with a 9% sells and I have been charged 25.. 3 times in a month? I thought it was a flat 3.5% or 9% and so on. I have emailed them and never back from them about these charges.
|
Matty91_ Reputation: 10 See Matty91_'s booth |
Hello Matty91_
Welcome to the Bonanza Community!!
If you need additional support please email our support team and they will be glad to assist you further. support@bonanza.com
Thank you and Happy Selling!
Kind Regards
Wanda
Bonanza Support
|
bonanzawanda Reputation: 1046 See bonanzawanda's booth |
Your account does NOT have a paid membership (Silver, Gold, etc.) associated with it — at least there is no icon indicating that you are a paid member.
So, it’s more than likely a $25 charge that can be associated with TurboTraffic… where you pay in $25 increments to boost your listings. See here >> https://support.bonanza.com/hc/en-us/articles/360000624591-TurboTraffic-on-Bonanza
As far as the 3.5%, 9% etc… you can be charged UP TO the highest level of advertising FVF that you select. A selection of at least 9% gets your items advertised in Google Shopping where it gets more exposure to shoppers than what the 3.5% level gets you.
I’m leaning toward your account having purchased TurboTraffic Packs, assuming that the Matty91_ account is the Bonanza account you are concerned with.
Bonanza support (support@bonanza.com) can provide you with the exact reasons behind the charges.
|
tomwayne1 Reputation: 8637 See tomwayne1's booth |
Also keep in mind that a fee of $0.50 can also be charged per sale which even if you are at the lowest percentage it can boost that up pretty fast. But, as previously mentioned it sounds like you are being charged for the TurboTraffic, I noticed when I got my last one you have to uncheck the auto relist button or it will automatically charge you once your pack is empty.
|
FantasticFinds2014 Reputation: 404 See FantasticFinds2014's booth |
Viewed: 1264 times
Asked: about 5 years ago
Latest response: about 5 years ago
Remember these tips:
- Use links to other sources to support your opinions
- Use examples where possible
- Put yourself in the inquirers shoes: what extra info would be helpful?
Should I post a comment or an answer?
You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?
Post an answer for:
- Replies that directly and specifically answer the original question
Post a comment for:
- "Thanks," "Me too," "I agree," or "Works for me" types of replies
- When you would like the original poster to provide more details
- When you have more to add to someone else's question or answer
See also our Roundtable FAQ.
Formatting
Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.
