So I sent SUPPORT a [URL removed] How do I remove my Credit Card information from Bonanza as I can’t seem to find anywhere to do this. I CAN find a place to ADD a CC but nowhere to remove one..

The response I got from someone named KEITH who didn’t bother to even read my question sent me a canned response which didn’t address my question whatsoever. Yes, Keith I know I can cancel my booth, but this is not what I asked you.. Keith’s [URL removed]

“Thanks for the feedback.

As of May 1s, 2025 – bMarketplace implemented an active listing fee. Two emails were sent out prior to May 1st, with information regarding the active listing fees. There was also a notification on the seller dashboard. The Bonanza Pricing page was also updated to reflect the May 1st, changes.

We are not issuing refunds for the active listing fee charges.

If you have more than 50 active listings, a listing fee of $0.03 per item/month will apply to the listings above that count.
The maximum you will be charged is $20/month
If you hit the $20 listing fee cap in a given month, you’ll receive a $5 Bonanza Ads credit—our way of saying thanks for keeping your booth thriving!
Active listing fees will generally be charged on the 2nd of each month.
The active listing fee is charged for any listings that are active (for any period of time) during the month. For example, listings would have needed to be removed from the platform on 04/30 to avoid May listing fees or 05/31 to avoid June listing fees.

If you’re unsure about what certain charges are for, please review your billing statement page. It is available to you at all times.

1. Point your mouse over the Selling link, top of the homepage
2. From the dropdown menu, select Billing Statement

From your Billing Statement page > Payments Received section you will see the active listing fee charges noted. If you select the Monthly Listing Fee link you will see all the listings that were active during the month.

We understand that new/updated fees may cause complications with sellers, but after careful deliberation we determined it is crucial for bMarketplace’s growth. We want to put all additional resources towards advertising, exposure and updated features that have been long requested by our sellers.

We also understand this means our platform may not be the best fit for your business. Since we’re not currently making exceptions, if you feel it’s best to close your booth – I’ve included the instructions below.

Booth [URL removed]

Before you cancel your account, you must first cancel your seller booth.

Point your mouse over the “Account” link in the upper left-hand corner of any page
Select “Account Settings” from the drop-down.
Click on the “Seller settings” tab on the navigation toolbar to the left side of the Account Settings page.
Scroll down to the “Pause or cancel your booth” section and click the link to close your booth.

Once you have canceled your booth, you can cancel your Bonanza account from the “Account > Account settings > Other options” page.

There are a lot of great alternatives out there!
Kind regards,

Keith | Happiness Producer"….LOL!