Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!
Booth overview
Welcome to Casa Moretti – Where Elegance Meets Comfort!
Explore our exclusive collection of handcrafted luxury throw pillows, designed to bring sophistication, artistry, and timeless beauty to your home. At Casa Moretti, we use only the finest materials—including velvet, silk, satin, brocade, taffeta, tulle, and intricate gold and silver embroidery—to create exquisite pieces that transform any space into a statement of refined luxury.
Each pillow is meticulously handcrafted with a focus on style, quality, and unparalleled craftsmanship. Whether you’re looking for a bold statement piece or an elegant accent, you’ll find the perfect touch of luxury here.
? Custom orders available – Contact us to create your dream pillow!
? Follow our shop for updates on new collections, exclusive offers, and design inspirations.
Thank you for supporting artisanal craftsmanship and choosing Casa Moretti. We’re delighted to have you here!
Shipping policy
Casa Moretti Shipping Policy
At Casa Moretti, we take pride in delivering your luxury pillows with the utmost care and attention. Every order is packaged to reflect our commitment to elegance and quality.
Processing Times
• Ready-to-Ship Items: Dispatched within 3-5 business days.
• Made-to-Order Items: Processing times vary; please refer to the product description for details.
• Custom Orders: Production times range from 2-4 months, depending on the design’s complexity.
Shipping Options
We partner with trusted carriers to ensure timely and safe delivery. Available options include:
• Standard Shipping: Delivery within 5-10 business days.
• Expedited Shipping: Available at an additional cost. Delivery within 2-5 business days.
• International Shipping: Worldwide shipping available. Delivery times may vary based on destination and customs processes.
Carriers include DHL, FedEx, and UPS for domestic and international orders.
Shipping Costs
Shipping costs are calculated at checkout based on the item’s weight, dimensions, and destination.
• Free Shipping: Available on select orders and during special promotions.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking details to monitor your shipment’s progress in real time.
Gift Wrapping
Enhance your gift with our luxury gift wrapping service, available upon request for an additional fee. Each item is elegantly wrapped and includes a personalized note card.
Insurance for High-Value Orders
For high-value purchases, we provide complimentary shipping insurance to ensure your luxury items arrive safely. If additional coverage is required, please contact us at the time of purchase.
Damaged or Missing Items
In the rare event of damage during transit, please contact us within 48 hours of delivery with photos of the damaged item and packaging. Missing items must also be reported promptly.
If you have questions, special requests, or need assistance with your order, please reach out to us at (305) 905-1644 Your satisfaction is our priority.
Return policy
Full refund available within 30 daysCasa Moretti Return & Exchange Policy
At Casa Moretti, we take pride in our luxury craftsmanship and want you to love your purchase. If you’re not completely satisfied, we’re happy to accept returns under the following conditions:
• Returns Accepted Within: 30 days of delivery.
• Condition Requirements: The item must be unused, undamaged, and in its original condition and packaging.
Additional Details:
• Return Shipping: Customers are responsible for return shipping costs.
• Custom Orders: Personalized or custom-made pillows are non-returnable and non-refundable.
Refunds or exchanges will be processed after the returned item is inspected and confirmed to meet the above conditions.
If you have any concerns or questions about your order, please don’t hesitate to contact us. At Casa Moretti, your satisfaction is our priority.
Miscellaneous details
Casa Moretti Privacy Policy
At Casa Moretti, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This policy outlines how we collect, use, and safeguard your data.
1. Information We Collect
When you place an order or interact with our shop, we may collect the following information:
• Personal Information: Name, email address, phone number, and shipping/billing address.
• Payment Information: We do not store payment details; all transactions are securely processed through Etsy’s payment system.
• Order Details: Items purchased, order history, and preferences.
2. How We Use Your Information
Your information is used solely for the following purposes:
• Processing Orders: To fulfill your purchase, process payments, and arrange shipping.
• Customer Support: To respond to inquiries, process returns, and provide updates about your order.
• Marketing & Updates (Optional): If you opt-in, we may send occasional promotions, new product launches, and updates about our shop. You can unsubscribe at any time.
3. Data Protection & Security
We take appropriate security measures to protect your personal information. We do not sell, rent, or share your data with third parties, except when necessary for order fulfillment (e.g., shipping carriers or Etsy’s payment platform).
4. Cookies & Tracking Technologies
Etsy may use cookies and analytics to enhance your shopping experience. Please refer to Etsy’s Privacy Policy for details on how they manage user data.
5. Your Rights & Choices
• You may request access, correction, or deletion of your personal data.
• You can opt-out of marketing emails at any time.
• For privacy concerns, please contact us directly.
By shopping with Casa Moretti, you agree to the terms outlined in this privacy policy. For further details, please review Etsy’s Privacy Policy, as it also applies to your transactions on this platform.
If you have any questions, feel free to reach out. Thank you for trusting Casa Moretti!
Seller coupons & discounts
Combined item discount: 15% off w/ $1,000.00 spent
Seller badges
