Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!
Booth overview
Welcome to the #YupanquiPepperLovers community, where we celebrate the power of flavors and the joy of cooking with the world’s best gourmet peppercorns. Our mission is to inspire you to create magical and unforgettable culinary moments by offering only the finest treasures that will fill your life with magic, flavor, and enjoyment.
We believe that food is not just a source of nourishment but also a medium to connect with people and cultures. Our community is a place where you can explore the rich heritage of different cuisines and experiment with the awarded Yupanqui Peppercrons to create your own unique masterpiece.
We are grateful for your presence in this community, and we promise to do everything necessary to help you unleash your creativity and elevate your cooking skills. Join us on this journey of discovery and let’s celebrate the art of cooking together!
Shipping policy
YUPANQUI FAMILY SHIPPING POLICY
Our Shipping Policy was last updated on [10-06-2022]
INTERPRETATION AND DEFINITIONS
INTERPRETATION
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in the singular or the plural.
DEFINITIONS
For this Disclaimer:
-“Company” (referred to as either “the Company,” “We,” “Us,” or “Our” in this Disclaimer) refers to Yupanqui Pepper LLC.
- “Goods” refers to the items offered for sale on the Service.
- “Orders” means your request to purchase Goods from Us.
- “Service” refers to the Website.
- “Website” refers to Yupanqui Family, accessible from https://www.bonanza.com/booths/Yupanqui_Family
- “You” means the individual accessing the Service, the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Thank you for visiting and shopping at the Yupanqui Family Booth
OUR SHIPPING POLICY
(*)Shipment processing times.-
All Orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of Your Order, We will contact You via email, telephone, or preferably via WhatsApp or Telegram if applicable.
(*)Shipping rates & delivery estimates
Shipping charges for Your Orders will be calculated and displayed at checkout.
- Shipping method: DHL, UPS, or FedEx standard
- US Customers Shipment cost: FREE
- Non-US Customers Shipment cost: $39.30 Flat rate
Estimated delivery time: 5-7 business days
(Delivery delays can occasionally occur due to reasons of force majeure that occasionally, but rarely, affect parcel flights)
(*)Shipment to P.O. boxes or APO/FPO addresses
No P.O. boxes allowed.
- Shipment confirmation & Order tracking
You will receive a Shipment Confirmation Email once Your Order has shipped containing your DHL, UPS, or FedEx tracking number(s). The tracking number will be active within 24 hours.
- Customs, Duties, and Taxes
+ USA and Canada: Yupanqui Family is completely responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the Company (tariffs, taxes)
+ Other countries: Yupanqui Family is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)
(*)Damages
Yupanqui Family is 100% liable for damaged or lost products during shipping. If You received Your Order damaged, please contact us immediately to file a claim. Please save all packaging materials and damaged goods before filing a claim and send three pictures within 24
hours of reception to our e-mail or WhatsApp number.
(*)Contact Us
If you have any questions about this Shipping Policy, You can contact Us:
- By sending us an email: yupanqui@yupanquipepper.com
- By sending us a WhatsApp or Telegram message: (929)3921852 (954) 3105545
Return policy
Full refund available within 30 daysWarranty: At YUPANQUI FAMILY, we believe in the power of our products and services to positively impact your life. We are committed to providing you with the best experience possible and confidently offer a 30-day money-back guarantee. If, for any reason, you are not completely satisfied, reach out to us through our toll-free ?888 7495169, or for professional assistance or QUESTIONS, call or text us at ? (929) 392 1852 (WhatsApp & TeleGram allowed) ?or at customer@yupanquifamily.com. Our dedicated team will make it right.
We understand that you deserve the best, and we are here to deliver exactly that. We aim to provide you with an exceptional experience when dealing with any Yupanqui family members. We stand behind our promise to provide ? TOP-QUALITY PRODUCTS and services that will exceed your expectations. Let us be a part of your journey to success and happiness.
Miscellaneous details
The United States & Canada Return and Refund Policy for the Yupanqui family Booth (Last updated: July 31, 2022)
Thank you for shopping at the Yupanqui family booth
If for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
INTERPRETATION AND DEFINITIONS
INTERPRETATION
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or in the plural.
DEFINITIONS
For this Return and Refund Policy:
*Company (referred to as either “the Company”, “We,” “Us,” or “Our” in this Agreement) refers to Yupanqui Pepper LLC, 429 Pomegranate Ave., Sebring, FL 33870. USA
*Goods refer to the items offered for sale on the Service.
*Orders mean a request by You to purchase Goods from Us.
*Service refers to the Website.
*Website refers to Yupanqui family, accessible from https://www.bonanza.com/booths/Yupanqui_Family
*You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
YOUR ORDER CANCELLATION RIGHTS
If You received Your Order in the USA or Canada, You are entitled to cancel Your Order within 30 days without giving any reason for doing so.
The deadline for canceling an Order is 30 days from the date You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
To exercise Your right of cancellation, You must inform Us of your decision using a clear statement.
You can inform us of your decision by:
+ By email: Yupanqui@YupanquiPepper.com
We will reimburse You no later than 30 days from the day We receive the returned Goods. We will use the same means of payment as You used for the Order, or we will transfer the amount to your bank account through ACH, Wire, Zelle, Paypal or similar methods, and You will not incur any fees for such reimbursement.
CONDITIONS FOR RETURNS
For the Goods to be eligible for a return, please make sure that:
(?) The Goods were purchased in the last three days
(?) The Goods are in the original packaging
The following Goods cannot be returned:
(?) The supply of Goods made to Your specifications or personalized
(?) The supply of Goods that, according to their nature, are not suitable to be returned deteriorates rapidly, or where the expiry date is over.
(?) The supply of Goods that are unsuitable for return due to health protection or hygiene reasons were unsealed after delivery.
(?) The supply of Goods that are, according to their nature, inseparably mixed with other items after delivery.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Only regular-priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
RETURNING GOODS
You are responsible for the cost and risk of returning the Goods to Us. We will email you the Instructions to send the Goods to the following address: Yupanqui Pepper LLC, 429 Pomegranate Ave., Sebring, FL 33870. USA
GIFTS
If the Goods were marked as a gift when purchased and shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to You later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please get in touch with us:
(?) By email: customer@YupanquiPepper.com or By WhatsApp: +19293921852 +1954310554
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Combined item discount: 25% off w/ $99.00 spent
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