Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!
Booth overview
Moisza specializes in offering the finest quality Moissanite jewelry at unbeatable prices. We prioritize your satisfaction by providing free shipping, personalized ring engraving, and deluxe gift boxes, making every purchase a memorable experience. Each Moissanite over 0.5 carat comes with a GRA certificate, guaranteeing the authenticity of your jewelry.
Shipping policy
Free Worldwide Shipping applies to ALL products.
Orders are shipped within 72 hours (Monday – Friday).
Custom products require 5-10 days to be handcrafted.
Shipping to the United States takes 5-8 business days, with a tracking number provided.
If you do not receive your order within 65 days of payment, a full refund is guaranteed.
Contact us for express shipping at an additional charge.
Feel free to contact us if you have any questions.
Return policy
Full refund available within 30 daysOur 30-DAY RETURN policy allows you to request a return within 30 days after receiving your item, based on tracking. No questions asked.
Return Packaging
To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging with the receipt or proof of purchase.
Return Request
Contact us at sales@moisza.com if you want to request a return.
After our confirmation, you can send back your package at your own expense. We will refund you through your original payment method once we receive your package.
We will not process products sent to us without requesting a return beforehand.
Exceptions / non-returnable items
Custom products (special orders or personalized items such as rings with engraving) can only be returned if the item is defective, damaged, or has other issues. Please contact us if you have questions or concerns about the non-returnable items.
Damages, Issues, and Disputes
Please contact us within 5 days if the item is defective, damaged, wrong, or has any other issues so that we can evaluate the case and make it right.
Feel free to contact us for any return queries at sales@moisza.com.
Miscellaneous details
Ring Size:
Please write down the ring size in the “Message to Seller” when check out.
(US Size Scale: 4.5 – 9 for Female; 7 – 12 for Male)
FREE Ring Engraving:
If you need Ring Engraving, please write down the text in the “Message to Seller” when check out.
(Engraving content is up to 15-letter)
Booth fans
Seller coupons & discounts
Combined item discount: 20% off w/ $1.00 spent
Seller badges
