Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!
Booth overview
We are always happy to answer any questions, before or after the sale.
Please ask listing questions by email and please don’t assume anything.
Shipping policy
We try to ship all orders on the same day but sometimes it is not possible. Please allow 1 to 2 days for your package to ship. We ship by USPS with Electronic Option Delivery Confirmation using Online Shipping Services to create shipping labels. An email will be sent to you with a tracking number.
Return policy
None: All purchases finalSee item description return policy on that listing.
If a return is allowed, you must return an item in the same condition as is was received. All items in the bundle including packaging, tags, boxes, accessories, certificates, warranty cards, manuals, and instructions must be returned.
You must repack and returned undamaged.
For Pinewood Derby Lube, the container seal must not be broken. If you open it, no returns will be allowed.
See item description for restocking fees
If you buy expedited shipping, there is no refund on this additional cost.
No refund on any shipping fees.
Miscellaneous details
If you should have a complaint about an item, please give us an opportunity to make it right by contacting us We take pride in our high feedback rating. We operate in an honest and courteous manner and do our best to write a fair, honest, and detailed item description. We want you to be satisfied with your purchase.
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