Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!
Booth overview
We do custom work, If you have a special request, please do not hesitate to contact me. Thank you!
Shipping policy
Welcome to BrassAndHideDesigns, where the ancient artistry of Morocco meets the modern world. Every item in our collection is a testament to the rich culture and skilled craftsmanship of local artisans. As our treasures embark on their journey to you, here’s everything you need to know about our shipping policy.
Origin of Shipment
All items are shipped directly from the heart of Morocco, infused with the history and passion of the Moroccan people.
Processing Time
Our artisans need time to prepare each order with the care and attention it deserves. Orders are typically processed within 2-5 business days. Should there be any delay, we will inform you promptly.
Shipping Methods and Delivery Times
We offer a range of shipping options to suit your needs:
Standard Shipping: Estimated delivery within 5 to 14 business days.
Expedited Shipping: Faster delivery within 2 to 5 business days, for those who wish to receive their Moroccan wonders swiftly.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs delays.
International Shipping
We are delighted to share a piece of Morocco with the world. International shipping is available, with free shipping, delivery times varying by destination.
Tracking Your Order
Once your order is dispatched, you will receive a tracking number to follow your package’s journey across continents, from our hands to yours.
Lost or Damaged Items
In the rare event that your item is lost or arrives damaged, please contact us immediately. We will work diligently to resolve the issue, whether it be a replacement or a refund.
Returns and Exchanges
We hope you love your Moroccan treasure as much as we do. However, if you are not completely satisfied, we accept returns and exchanges within 30 days of delivery. Items must be returned in their original condition.
Contact Us
For any questions or concerns about your order, our caravan of customer service representatives is here to assist you. Contact us
Thank you for embracing the spirit of Morocco with BrassAndHideDesigns. May our creations bring warmth and beauty to your home.
Return policy
Full refund available within 30 daysReturns policy
We hope you love your Moroccan treasure as much as we do. However, if you are not completely satisfied, we accept returns within 30 days of delivery. Items must be returned in their original condition.
Miscellaneous details
artisan brass items from Marrakech,
Seller coupons & discounts
Combined item discount: 10% off w/ $500.00 spent
Shipping discount: Shipping weights of all items added together for savings.
Seller badges
